Privacy statement

Responsibility

Quoco, located at Het Sterrenbeeld 25, 's-Hertogenbosch, is responsible for the processing of personal data as stated in this privacy statement.

Contact details

Het Sterrenbeeld 25, 5215 MK 's-Hertogenbosch.
Rolf Hamers is the Data Protection Officer of Quoco. He can be reached at rolf@quoco.nl.

Personal data that we process

Quoco processes your personal data because you make use of our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:
- First and last name
- E-mail address
- Telephone
number - Information about your activities on our website
- Information about your surfing behaviour across various websites (for example, because this company is part of an advertising network).

Special and/or sensitive personal data that we process

Our website and/or service has no intention of collecting data about website visitors who are under 16 years of age. Unless they have permission from their parents or guardians. However, we cannot verify whether a visitor is over 16 years of age. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at info@quoco.nl and we will delete this information.

For what purpose and on what basis do we process personal data?

Quoco processes your personal data for the following purposes:
- To be able to call or e-mail you if necessary to be able to carry out our services.
- Quoco analyses your behaviour on the website in order to improve the website and to tune the offer of products and services to your preferences.

Automated decision-making

On the basis of automated processing, Quoco takes decisions on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programmes or systems, without a human being (e.g. a Quoco employee) being involved.

How long we retain personal data

Quoco does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data are collected.

Sharing personal data with third parties

Quoco will share your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. We enter into a processing agreement with companies that process your data on our behalf in order to ensure the same level of security and confidentiality of your data. Quoco remains responsible for these processing operations. In addition, Quoco provides your personal data to other third parties. We will only do this with your express consent.

Cookies, or similar techniques, that we use

Quoco only uses technical and functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. They also enable us to optimise our website. You can unsubscribe from cookies by setting your internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser's settings.

View, modify or delete data

You have the right to inspect, correct or remove your personal details. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by Quoco and you have the right to data portability. This means that you can submit a request to us to send the personal details we have of you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer or a request to withdraw your permission or objection to the processing of your personal data to info@quoco.nl. To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document with the request. Please make sure that your passport photo, MRZ (machine readable zone), passport number and Citizen Service Number (BSN) are blacked out in this copy. This is to protect your privacy. We will respond to your request as soon as possible but within four weeks. Quoco would also like to point out to you that you have the option of submitting a complaint to the national supervisor, the Personal Data Authority. You can do so via the following link .

How we secure personal information

Quoco takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data are not properly secured or there are indications of abuse, please contact us via our live chat or via info@quoco.nl.